FAQ

Which app is right for me?

Help choosing the right product for your in-person or virtual event

Written by Emily Devlin
Updated over a week ago

Do you offer a free trial?

Try out Simple Booth HALO or our browser-based Virtual Booth!

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Updated over a week ago

Virtual Booth FAQs

Common questions about Virtual Booth

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Updated over a week ago

What types of devices do Simple Booth apps work on?

Simple Booth apps run on iOS, and Virtual Booth is supported on most browsers

Written by Emily Devlin
Updated over a week ago

Where Do The Photos Save?

Access your pictures through an online gallery, or download copies to save outside of Simple Booth.

Written by Emily Devlin
Updated over a week ago

Can Simple Booth apps be used with an external camera?

Simple Booth cannot be integrated with external cameras like a DSLR

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Updated over a week ago

Simple Booth Classic vs. HALO Special Event

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Quick Troubleshooting Guide

Overcoming common issues

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How can I archive or delete old events?

How to archive and delete old presets and galleries

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Are daily or weekly licenses available?

Can I be charged for just part of the month?

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HALO & Classic App Participant Experience

See what your photo booth will look like from the participant's perspective

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Updated over a week ago

Virtual Booth Participant Experience

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Can I use a remote to take the photos?

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Updated over a week ago

Using Touchless Mode

Gesture commands for our iPad apps can help reduce the spread of germs

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Updated over a week ago

Do I need Internet to use the app?

Connectivity requirements for in-person events

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Updated over a week ago

What is an online Gallery?

Guests view and share their pictures from an online gallery you set up for your event

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Updated over a week ago

Can I add a hashtag for social posts?

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Updated over a week ago

My picture is missing or has been removed. What can I do?

Attend an event and can't find your photo? Let's try to track it down.

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Updated over a week ago

Can I create graphic designs in the app?

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Updated over a week ago

Do I have to make my own graphics?

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Updated over a week ago

What kinds of graphics can I add to each app?

Upload backgrounds, overlays, logos, green screen, and more

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Updated over a week ago

Does Simple Booth sell HALO?

Yes!

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Updated over a week ago

Do you have any other lighting recommendations?

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Updated over a week ago

What devices does HALO work with?

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Updated over a week ago

What kind of printer works with Simple Booth?

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Updated over a week ago

How does printing with Simple Booth work?

Print wirelessly with AirPrint or to dye-sublimation printers

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Updated over a week ago

How Does Age Gate Work?

Make sure your participants are old enough to add their picture

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Updated over a week ago

What kinds of analytics are available?

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Updated over a week ago

Can I collect information from participants?

Data capture is available for Virtual Booth and HALO

Written by Emily Devlin
Updated over a week ago

Do you offer white labeling?

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Updated over a week ago