Frequently asked questions
By Emily1 author29 articles
Which software version is right for me?Help choosing the right product for your in-person or virtual event
Do you offer a free trial?Try out the HALO app or our browser-based Virtual Booth!
Virtual Booth FAQsCommon questions about Virtual Booth
What types of devices do Simple Booth apps work on?Simple Booth apps run on iOS, and Virtual Booth is supported on most browsers
Where do the photos save?Access your pictures through an online gallery, or download copies to save outside of Simple Booth.
Can I integrate an external camera like a DSLR?Simple Booth cannot be integrated with external cameras
Simple Booth Classic vs. HALO Lite
Quick Troubleshooting GuideOvercoming common issues
HALO & Classic App Participant ExperienceSee what your photo booth will look like from the participant's perspective
Can I use a remote to take the photos?
Virtual Booth Participant Experience
Using Touchless ModeGesture commands for our iPad apps can help reduce the spread of germs
Do I need Internet to use the app?Connectivity requirements for in-person events
What is an online Gallery?Participants view and share their pictures from an online gallery you set up for your event
Can I add a hashtag for social posts?Add your hashtag for social sharing
My picture is missing or has been removed. What can I do?What to do if you haven't received your picture
Can I create graphic designs in the app?You'll design your graphic in you preferred editing program and import it to your Simple Booth settings
Are premade graphics available?We have a library of free props & booth themes that you can add to your pictures
What kinds of graphics are supported on the iPad apps?Upload backgrounds, overlays, logos, green screen, and more
How does age gate work?Make sure your participants are old enough to add their picture
What kinds of analytics are available?Gain insights into your booth's performance
Can I collect information from participants?Data capture is available for Virtual Booth and HALO
Do you offer white labeling?