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FAQ
FAQ
Frequently Asked Questions
30 articles in this collection
Written by
Emily Devlin
Basics
Which app is right for me?
Help choosing the right product for your in-person or virtual event
Written by
Emily Devlin
Updated over a week ago
Do you offer a free trial?
Try out Simple Booth HALO or our browser-based Virtual Booth!
Written by
Emily Devlin
Updated over a week ago
Virtual Booth FAQs
Common questions about Virtual Booth
Written by
Emily Devlin
Updated over a week ago
What types of devices do Simple Booth apps work on?
Simple Booth apps run on iOS, and Virtual Booth is supported on most browsers
Written by
Emily Devlin
Updated over a week ago
Where Do The Photos Save?
Access your pictures through an online gallery, or download copies to save outside of Simple Booth.
Written by
Emily Devlin
Updated over a week ago
Can Simple Booth apps be used with an external camera?
Simple Booth cannot be integrated with external cameras like a DSLR
Written by
Emily Devlin
Updated over a week ago
Simple Booth Classic vs. HALO Special Event
Written by
Emily Devlin
Updated over a week ago
Quick Troubleshooting Guide
Overcoming common issues
Written by
Emily Devlin
Updated over a week ago
Accounts and Billing
How can I archive or delete old events?
How to archive and delete old presets and galleries
Written by
Emily Devlin
Updated over a week ago
Are daily or weekly licenses available?
Can I be charged for just part of the month?
Written by
Emily Devlin
Updated over a week ago
Settings & Participant Experience
HALO & Classic App Participant Experience
See what your photo booth will look like from the participant's perspective
Written by
Emily Devlin
Updated over a week ago
Virtual Booth Participant Experience
Written by
Emily Devlin
Updated over a week ago
Can I use a remote to take the photos?
Written by
Emily Devlin
Updated over a week ago
Using Touchless Mode
Gesture commands for our iPad apps can help reduce the spread of germs
Written by
Emily Devlin
Updated over a week ago
Do I need Internet to use the app?
Connectivity requirements for in-person events
Written by
Emily Devlin
Updated over a week ago
Sharing
What is an online Gallery?
Guests view and share their pictures from an online gallery you set up for your event
Written by
Emily Devlin
Updated over a week ago
Can I add a hashtag for social posts?
Written by
Emily Devlin
Updated over a week ago
My picture is missing or has been removed. What can I do?
Attend an event and can't find your photo? Let's try to track it down.
Written by
Emily Devlin
Updated over a week ago
Photo & Booth Design
Can I create graphic designs in the app?
Written by
Emily Devlin
Updated over a week ago
Do I have to make my own graphics?
Written by
Emily Devlin
Updated over a week ago
What kinds of graphics can I add to each app?
Upload backgrounds, overlays, logos, green screen, and more
Written by
Emily Devlin
Updated over a week ago
Lighting
Does Simple Booth sell HALO?
Yes!
Written by
Emily Devlin
Updated over a week ago
Do you have any other lighting recommendations?
Written by
Emily Devlin
Updated over a week ago
What devices does HALO work with?
Written by
Emily Devlin
Updated over a week ago
Printing
What kind of printer works with Simple Booth?
Written by
Emily Devlin
Updated over a week ago
How does printing with Simple Booth work?
Print wirelessly with AirPrint or to dye-sublimation printers
Written by
Emily Devlin
Updated over a week ago
Marketing
How Does Age Gate Work?
Make sure your participants are old enough to add their picture
Written by
Emily Devlin
Updated over a week ago
What kinds of analytics are available?
Written by
Emily Devlin
Updated over a week ago
Can I collect information from participants?
Data capture is available for Virtual Booth and HALO
Written by
Emily Devlin
Updated over a week ago
Do you offer white labeling?
Written by
Emily Devlin
Updated over a week ago