FAQ

Which app is right for me?

Help choosing the right product for your in-person or virtual event

Written by Emily Devlin
Updated over a week ago

Do you offer a free trial?

Try out Simple Booth HALO or our browser-based Virtual Booth!

Written by Emily Devlin
Updated over a week ago

Virtual Booth FAQs

Common questions about Virtual Booth

Written by Emily Devlin
Updated over a week ago

What types of devices do Simple Booth apps work on?

Simple Booth apps run on iOS, and Virtual Booth is supported on most browsers

Written by Emily Devlin
Updated over a week ago

Do I need Internet to use the app?

Connectivity requirements for in-person events

Written by Emily Devlin
Updated over a week ago

Can Simple Booth apps be used with a DSLR?

Simple Booth cannot be integrated with external cameras

Written by Emily Devlin
Updated over a week ago

How do I fix an app crash?

What to do if your app keeps closing unexpectedly

Written by Emily Devlin
Updated over a week ago

Simple Booth Classic vs. HALO Special Event

Written by Emily Devlin
Updated over a week ago

How can I archive or delete old events?

How to archive and delete old presets and galleries

Written by Emily Devlin
Updated over a week ago

Are daily or weekly licenses available?

Can I be charged for just part of the month?

Written by Emily Devlin
Updated over a week ago

Using touchless mode

Gesture commands can help reduce the spread of germs

Written by Emily Devlin
Updated over a week ago

What is an online Gallery?

Guests view and share their pictures from an online gallery you set up for your event

Written by Emily Devlin
Updated over a week ago

Where do the photos save?

Written by Emily Devlin
Updated over a week ago

How do participants receive their pictures during in-person events?

The process for guests to receive pictures is simple and straightforward

Written by Emily Devlin
Updated over a week ago

How do participants share pictures once they receive their link?

Post to Facebook, Twitter, and Instagram

Written by Emily Devlin
Updated over a week ago

Can I add a hashtag for social posts?

Written by Emily Devlin
Updated over a week ago

My picture is missing or has been removed. What can I do?

Attend an event and can't find your photo? Let's try to track it down.

Written by Emily Devlin
Updated over a week ago

Can I create graphic designs in the app?

Written by Emily Devlin
Updated over a week ago

Do I have to make my own graphics?

Written by Emily Devlin
Updated this week

What kinds of graphics can I add to each app?

Upload backgrounds, overlays, logos, green screen, and more

Written by Emily Devlin
Updated over a week ago

Does Simple Booth sell HALO?

Yes!

Written by Emily Devlin
Updated over a week ago

Can I use a remote to take the photos?

Written by Emily Devlin
Updated over a week ago

Do you have any other lighting recommendations?

Written by Emily Devlin
Updated over a week ago

What kind of printer works with Simple Booth?

Written by Emily Devlin
Updated over a week ago

How does printing with Simple Booth work?

Print wirelessly with AirPrint or to dye-sublimation printers

Written by Emily Devlin
Updated over a week ago

How Does Age Gate Work?

Make sure your participants are old enough to add their picture

Written by Emily Devlin
Updated over a week ago

What kinds of analytics are available?

Written by Emily Devlin
Updated over a week ago

Can I collect information from participants?

Data capture is available for Virtual Booth and HALO

Written by Emily Devlin
Updated over a week ago

Do you offer white labeling?

Written by Emily Devlin
Updated over a week ago