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Do I need Internet to use the app?
Do I need Internet to use the app?
Connectivity requirements for in-person events
Emily Devlin avatar
Written by Emily Devlin
Updated over a week ago

Virtual Booth participants must have a WiFi connection in order to participate.

The remainder of this article will cover in-person events with the HALO or Classic apps.

When Is WiFi Required?

An Internet connection will be required to log into your app.

The log out button will not be available when you're disconnected from the internet to avoid an accidental sign-out, and the app will keep you logged in for at least 30 days from your last use. 

Offline upload queue

If you don't have a strong connection at your event, the app will store emails, text messages, uploads, and data collected in the offline queue.

Pictures will start uploading and sending out to contacts as soon as you reconnect to a reliable network.

Because the queue can take up some extra storage, we recommend having having at least 5GB storage available on your iPad before any event. 

Planning to print?

Printing requires a WiFi connection but not an Internet connection.

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