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Do I need Internet to use the app?

Connectivity requirements

Emily Devlin avatar
Written by Emily Devlin
Updated over a month ago

Maintaining a reliable connection during your event is ideal, but offline functionality is supported.


Offline Functionality

The app can be used offline, with a few exceptions outlined below.

While offline, any emails, text messages, uploads, or participant data that cannot be sent immediately will be queued within the app.

Once you reconnect to a reliable network (with the app open or running in the background), all pending content will automatically begin uploading and sending.


Features That Require WiFi

An Internet connection is required for:

  • Logging into the app

  • Syncing settings from your online dashboard

To prevent accidental sign-outs while offline, the log-out button will be disabled. The app will keep you logged in for at least 30 days from your last use.ย 


Printing

Printing requires a WiFi connection but does not need an Internet connection.

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