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Virtual Booth FAQs
Virtual Booth FAQs
Common questions about Virtual Booth
Emily Devlin avatar
Written by Emily Devlin
Updated over a week ago

What is the difference between HALO and Virtual Booth?

The Virtual Booth Experience

Virtual Booth is a solution for both remote events, conferences, etc. as well as in-person needs. Participants will access the photo booth by scanning a QR code or clicking on a link from their own computer or phone. After capturing, they can edit and share their photo.

The HALO Experience

HALO is our signature iPad app, after launching your booth on your iPad participants will tap the screen to start the capture process. They'll have the opportunity to make some photo edits, and after sharing their pictures the booth will re-set for the next group.

Credits & Payments

Virtual Booth credits are included with HALO software subscriptions. HALO subscriptions include Virtual Booth credits, which gives you access to run virtual events.

How many Virtual Booth credits come with the different software plans?

Each HALO plan comes with a number of Virtual Booth credits per month. Adding more HALO licenses does not increase the number of credits included with your plan. Simple Booth Classic does not include Virtual Booth credits.

Credits will replenish each month for annual plans.

  • Special Event: 150 credits/month

  • Lite: 500 credits/month

  • Standard: 1,000 credits/month

  • Premium: 1,500 credits/month

Do I use credits while using the HALO app?

Credits are not consumed when using the HALO app for in person events.

How do the credits work? What happens if I run out of credits?

Each picture will consume between 1-3 credits on average.

Using Virtual Booth

How do I set up Virtual Booth?

Virtual Booth is easy to use! You can customize both the booth appearance as well as the photo customization options.

Are the QR codes and links used to share Virtual Booth events reusable?

Yes! They can be scanned or clicked multiple times so that a unique QR code/link doesn’t have to be regenerated for multiple participants.

Do you have pre-made assets or templates for Virtual Booth.

Virtual Booth does not include pre-made graphics, but we support your custom designs. We hope to provide themes in the future!

Can I use different layouts?

Virtual Booth currently supports a single frame, square cropped still photo layout. More layouts may be introduced in the future!

Can I embed Virtual Booth into my application or website?

Yes, links can be embedded with an embed code or button creation.

Do you offer a white label solution?

Virtual Booth does not currently support a fully white labeled option but does allow for you to highlight your own brand. We would love to discuss your specific needs, contact our team and we can chat about the details.

What if I only need to use Virtual Booth for one event?

Easy! You can cancel your subscription anytime prior to your renewal to avoid a recurring charge. Learn how in our help center.

How long can an event run?

As long as you have credits and an active license. We recommend closing your event from your participant access panel once the event ends to prevent any surprises after the event is over.

How many events can I run at once?

As many as you want until your credits run out!

Which languages are supported?

Virtual Booth is currently supported in English, Hebrew, Spanish, Polish, Italian, Germain French, Dutch, and Danish. The language will be automatically set based on the default language for each participant's browser.

Need a different language? Use the chat window in the corner to get in touch with our team to discuss your options.

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