Skip to main content
All CollectionsFAQMarketing
Collecting Information From Participants

Collecting Information From Participants

Data capture is available on the Pro & Select tier plans

Emily Devlin avatar
Written by Emily Devlin
Updated over 3 weeks ago

⚠️ Data Capture is only available on the Pro & Select plans. Custom fields are available on the Select plan only. ⚠️


Enabling Data Capture

📍 Data will not be collected unless Data Capture is enabled in advance.

Be sure to enable data capture from your Preset settings before your event starts and pictures are taken.


Supported Capture Fields

Pre-Set Fields

You can enable as many or as few of these default fields as needed:

  • Email

  • Phone number

  • First name

  • Last name

  • Postal code

  • Birthdate

Custom Fields (Select Plan Only)

Add up to 10 custom fields including your own legal terms.

  • Required checkboxes: must be checked to submit

  • Optional checkboxes: participants choose whether to agree or not

  • Text fields: open-ended response field

  • Terms & Policies: add your own Terms of Service and/or Privacy Policy (supports unlimited text).


Accessing Your Data

All captured data is downloadable as a CSV file.

  • Navigate to your account’s Analytics page

  • Scroll to the Data Capture section (about halfway down)

  • Click the CSV download link to export your data

📍 If you suspect missing data, check that the app's offline queue has successfully uploaded.

Did this answer your question?