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Collecting Information From Participants

Data capture is available on the Pro & Select tier plans

Written by Emily Devlin

⚠️ Data Capture is only available on the Pro & Select plans. Custom fields are available on the Select plan only. ⚠️


Enabling Data Capture

📍 Data will not be collected unless Data Capture is enabled in advance.
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Be sure to enable data capture from your Preset settings before your event starts and pictures are taken.


Supported Capture Fields

Pre-Set Fields

You can enable as many or as few of these default fields as needed:

  • Email

  • Phone number

  • First name

  • Last name

  • Postal code

  • Birthdate

Custom Fields (Select Plan Only)

Add up to 10 custom fields including your own legal terms.

  • Required checkboxes: must be checked to submit

  • Optional checkboxes: participants choose whether to agree or not

  • Text fields: open-ended response field

  • Terms & Policies: add your own Terms of Service and/or Privacy Policy (supports unlimited text).


Accessing Your Data

All captured data is downloadable as a CSV file.

  • Navigate to your account’s Analytics page

  • Scroll to the Data Capture section (about halfway down)

  • Click the CSV download link to export your data

📍 If you suspect missing data, check that the app's offline queue has successfully uploaded.

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