Data capture is included on the Pro and Select plans and is supported on both Virtual Booth and HALO.
Information is not collected unless you enable the data capture setting from your account prior to capturing pictures. Enable data capture from your Preset settings.
HALO Data Capture
The HALO app supports up to 6 pre-set fields: email, phone number, first name, last name, postal code, and birthdate.
You can also add up to 10 custom fields as well as custom legal terms. Custom fields include:
Required checkboxes, where participants must agree to the content of the checkbox in order to submit your form.
Optional checkboxes, where participants can decide whether or not to agree to the content of the checkbox.
Text fields, where participants can answer a question in text format.
Terms of Service and Privacy Policies, which support unlimited text.
Virtual Booth Data Capture
Virtual Booth Supports up to 6 pre-set fields: email, phone number, first name, last name, postal code, and birthdate.
Collected data will be available in a downloadable CSV, which you can access from your account's analytics page. This section can be found about halfway down the page.
If you think you're missing data, make sure your app's offline queue is empty.