Our apps send specific instructions to your printer about how to format our layouts onto the photo paper; many of our layouts are not rectangular in shape.
In order to print successfully after your event, you'll need to save copies of the pictures that preserve this formatting information.
Saving Formatted Sheets
HALO's Dropbox integration supports saving 4x6 or 5x7 formatted sheets, which preserves proper formatting and padding for each of those common print sizes.
After the event you will have a folder of images ready to print, just like they were meant to be. Learn more about enabling formatted sheets and where to find them in our Dropbox article.
Didn't Save Formatted Sheets?
If you forgot to enable saving formatted sheets prior to your event, you can still attempt to re-print, it just may take some extra effort!
Popular Options For Plan B
Which option you choose may be determined in part by which layout type you had used. Some layouts are easier to re-print without proper formatting than others.
Attempt to re-print the digital copies without editing. Sometimes all you'll need to do after printing is trim off some of the extra white space.
Reformat the digital copies so they are more printer friendly. Background knowledge of graphics editing can help here. If you don't have experience and still want to try, check out our graphics editing program recommendations.
Ask a local print shop to help you reformat them. A local photographer or photography store may be willing to help re-print if you are not able to reformat them yourself.