Changes to your plan can be made from your account's subscription page.
License Basics
A single license will allow you to run one iPad at a time.
This guide will show you how to:
Add more licenses to run multiple booths simultaneously
Upgrade or downgrade your software tier to access a different feature set
Switch your payment interval between weekly, monthly, or annually.
In App Purchases
Simple Booth supports billing through our website as well as via in app purchases. How to modify and/or cancel your subscription will depend on where you are subscribed. If you visit your account's subscription page and are subscribed via in app purchase, you will see a note about it.
Subscription Tiers & Terms
We have five software plans to choose from and support weekly, monthly, and annual billing. Monthly plans save you 33% (about a free week) and annual plans save you 45% (two free months).
All licenses on your account must be of the same tier (Lite, Core, Plus, etc.) and same term (weekly, monthly, or annual).
Adding & Removing Licenses
Adding Licenses
When you add a license to your subscription, your renewal date updates to 7, 30, or 365 days from the date of the addition depending on your subscription term. Any unused time from your existing license(s) will automatically be credited towards your new balance.
Example: If you purchase a monthly license on the 1st of the month and add a second one on the 15th, your renewal date for both licenses shifts to the 15th of each month. The remaining time on your current license will be credited to the new charge, and you’ll be billed the full plan price on the next billing date.
Removing Licenses
If you remove a license, the change will take effect at the start of your next billing cycle. No immediate adjustments will be made mid-cycle.
Upgrading Or Downgrading Your Plan
Upgrading
Upgrades to higher tier plans take effect immediately. You’ll be charged for a full month of the new plan at the time of the upgrade, and your expiration date will reset to 30 days from that date.
Downgrading
If you downgrade, the new plan's features and pricing will apply at the start of your next billing cycle. You'll be charged the lower rate at that time, but you will lose access to the higher-tier features.
Switching Payment Interval
Moving To A Longer Subscription Term
When switching from to a longer payment interval (monthly to annual, for example), any remaining time on your current license will be credited towards your new plan.
Example: If you are halfway through a month on a monthly Plus plan ($99/month), approximately $50 will be credited toward the cost of your annual subscription, and your new renewal date will be one year from the switch.
Moving To A Shorter Subscription Term
It’s best to wait until the end of your billing period to switch to a shorter subscription term (for example, monthly to weekly). After you switch, you’ll be charged the new reduced rate on the first day of the next billing cycle.
Adding Temporary Licenses
If you need an extra license for just a week or month when you're already subscribed to a monthly or annual plan, you'll need to take a couple of extra steps at this time. An easier way to add on licenses is coming soon!
If you don't have one already, create a second account.
Purchase your shorter term license on the new account. It's a good idea to cancel the renewal immediately so you don't need to think about it later.
Share the shorter term license to your main account. Learn more about how to share licenses between accounts here.
App Store Subscriptions
Apple's billing won't support purchasing an add-on license, but does support upgrading or downgrading your software tier and term from your Apple subscription settings.
If you initially signed up in the App Store and want to purchase an add-on, visit your subscription page and convert your billing over to our website. Once you convert, you'll be able to make modifications to the quantity, tier, and/or term.
Canceling
Ready to cancel? It's easy to do from your account's subscription page or from your Apple subscription settings, depending on how you made your payment.