Instagram is a protected platform

Instagram does not allow other apps to upload directly to it. Instead, a photo or video must be sent to the guest's mobile device first and shared through Instagram's curated mobile experience. While some apps have found a way around the rules, we follow Instagram's policies in the best interest of providing a reliable experience for our users.

Sharing to Instagram from Galleries

Your guests will be able to tap an Instagram icon when they're viewing their picture in your gallery. When they tap the icon they are prompted to enter their email address, where they will receive an Instagram-ready attachment and special instructions for sharing on Instagram.

Sharing to Instagram from HALO Standard and Premium

HALO users can share to Instagram from the Galleries as well. With a Standard or Premium plan, you can also send an Instagram-ready file to your guests' phones in a text directly from the app. Guests will enter their phone number to receive an MMS text message with the photo or video attachment and special text instructions to share on Instagram with your chosen hashtag. 

MMS is not available in all countries.

Formatting

Instagram will only accept images of a certain aspect ratio and file type. 

  • GIFs are not supported: When guests use the Instagram share option, if the layout is a GIF we convert the GIF to an MP4 file, which Instagram supports. 
  • Aspect ratio: Instagram requires pictures uploaded to be certain sizes. Instagram will accept aspect ratios between 1.91:1 and 4:5. If the layout you're using doesn't meet this requirement, Simple Booth automatically adds the necessary padding to avoid the picture being cropped when it is uploaded. 
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