Step 1: Do you need to worry about consuming credits?
Credits are only consumed if you are using Virtual Booth.
Virtual Booth is a browser-based version of our software, where participants capture and upload their photo from their own cell phone or laptop.
Credits will not be consumed if you are using the HALO iPad app.
HALO is our signature product, where participants capture and upload their photo from the same iPad that is set up in your event space, store, etc.
The HALO app supports unlimited uploads as long as your subscription is active.
Step 2: Make a decision about your settings
Using Background Replacement
Magic background replacement will automatically replace the background behind participants without the need for a green screen.
You can also see how this works in our Virtual Booth demo!
This advanced feature consumes 3 credits per upload on average, which accounts for potential retakes. Learn more.
No Background Replacement
If you want to have participants post with their "natural" background wherever they are located, you can disable magic background replacement.
Events without background replacement will consume a single credit per upload.
The other picture customizations (stickers & overlays) do not consume additional credits.
Step 3: Calculating Credits
Most participants upload 1-2 photos. The formulas below multiply the number of expected participants to account for those who choose to upload more than one picture.
No Background Replacement
(Number of Participants x 1.25) x 1 = Minimum Credits Recommended
Ex: (100 participants x 1.25) x 1 = 125 credits recommended
Background Replacement In Use
(Number of Participants x 1.25) x 3 = Minimum Credits Recommended
Ex: (100 participants x 1.25) x 3 = 375 credits recommended
Step 4: Purchase credits
A set number of credits is included in each plan. A plan is required to access Virtual Booth and its settings, as well as to purchase additional credit blocks.
Credits Per Month
Note: upgrading your plan will not immediately add more credits to your account.
Add more credits to your account immediately by purchasing a credit block.
Number Of Credits
Price Per Credit
Step 5: Monitor Credit Use
If you run out of credits your active booths will automatically close.
Low Credit Notifications
A low credit notification will be sent to the email address on the account when you have reached 50% credits remaining, 25% credits remaining, and when you run out.
Opening & Closing The Booth
Curb credit consumption by closing your booth from your preset settings when you are ready to stop adding pictures to your gallery.