Credits are only consumed while using our browser-based Virtual Booth. If you plan to use our iPad-based HALO app, credits will not be used and the HALO app supports unlimited photos during your subscription term.
See other Virtual Booth FAQs here.
Every HALO plan includes a certain number of credits per month, and blocks of credits packages can be purchased separately if you need.
You must have a current subscription in order to purchase additional credits.
How are credits consumed?
Each upload (without background replacement) costs 1 credit.
Adding background replacement to an upload costs an additional credit (so, uploads with background replacement cost 2 credits).
If a guest replaces the background and then decides to re-take their picture, this will consume 1 credit. Participants will be limited to 10 uploads for each event.
Credits are not used for in-person events with the HALO app.
How will I know when I am running out of credits?
You will receive email updates when your credits are running low. Simple Booth will email you when you have reached 50% credits remaining, 25% credits remaining, and a final notification when you run out of your credits.
Note: annual subscriptions will have their credits refreshed each month.
Special Event: 150 credits/month (1,800 credits/year)
Learn more about pricing for Special Event here.
Lite: 500 credits/month (6,000 credits/year)
Standard: 1,000 credits/month (12,000 credits/year)
Pro: 1,500 credits/month (18,000 credits/year)
Learn more about pricing for professional plans here.
If you do not use all of your plan credits during your subscription term, they will roll over for 3 months.
Do I get more plan credits right away if I upgrade my plan?
Plan credits will be added every month based on the date you originally signed up. This means upgrading plans will not result in more credits being added to your account right away.
If you start to run low during an event, add on a block credit package instead.
Block Credits Packages
If you start to run low on credits, you can always add more right away a la carte!
The price per credit is reduced on larger packages. You'll find a link to purchase more credits from your dashboard, or can access the page directly using the button below.
Price per credit
Block credits will roll over for 12 months.
Where can I see my credits?
Account credits will be displayed in the top right corner of your dashboard.