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Virtual Booth Credits

How credits work, when they’re used, and how to get more

Emily Devlin avatar
Written by Emily Devlin
Updated this week

Credits are only consumed when using our browser-based Virtual Booth, available on the Pro and Select tier plans.

If you’re using our iPad app (HALO), credits are not required. HALO supports unlimited photos as long as your subscription is active.


Credit Consumption Explained

The number of credits used per session depends on whether background replacement is enabled.

Without Background Replacement

  • 1 credit per upload

  • Unlimited retakes before upload

  • Participants can upload up to 10 photos total

With Background Replacement

  • Uses 1 additional credit per picture taken

  • Average session uses 3 credits per upload, based on typical use.

Ex. picture captured (1 credit) > retake selected > new picture captured (1 credit) > photo uploaded (1 credit)


How To Get Credits

Free Credits

When you first sign up for a plan that includes Virtual Booth, you’ll receive 100 free credits as a one-time courtesy.

Block Credits

Need more? You can purchase credit blocks at any time to instantly add more credits to your account.

Block credits expire after 1 year.

Number Of Credits

Price Per Credit

Price

250

$0.22

$55

500

$0.20

$100

1,000

$0.19

$190

5,000

$0.15

$750

10,000

$0.12

$1,200

25,000

$0.10

$2,500

100,000

$0.09

$9,000


Monitoring Credits Available

If your credits run out, any active Virtual Booths will automatically close, so it's important to keep an eye on your balance.

You can check your remaining credits anytime from your account's subscription section.

Low Credit Notifications

You will receive email updates when your credits are running low at the following thresholds:

  • 50% credits remaining

  • 25% credits remaining

  • When you run out of your credits.

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